Transforming Customer Experience with AI-Driven Outsourcing Solutions

Our Services

AI-Driven Customer Service Outsourcing

Experience streamlined customer service with MAKV's AI-driven outsourcing. Our refined model reduces costs and eliminates language and timezone barriers. With our AI technology, we provide 24/7 support, delivering quick and accurate responses to your customers' pressing concerns.

Sales AI-Driven Outsourcing Model

Maximize every customer interaction with our Sales AI-driven outsourcing. With 24/7 sales support, our AI technology engages website visitors, answers queries, and guides them through the sales funnel. Capture leads effectively and enhance sales conversion rates.

Internal Employee Training and Knowledge Model

Experience the transformative potential of MAKV's AI-driven Employee Training and Knowledge Model. By consolidating data from various sources, our model enables instant access to critical information and insights. Equip your team with the knowledge they need, precisely when they need it.

Secured CRM Customer Service Model

Safeguarding your customers' information is our top priority. MAKV's CRM Customer Service Model integrates seamlessly with your CRM or server, ensuring immediate and secure support for your customers. Our AI-powered service delivers personalized responses from your knowledge base, giving you peace of mind while providing exceptional customer support.

Key Thoughts in Architecture

Adaptability to new LLM models
Intelligent Caching Mechanism to save token expenses
Interoperability to a wide range of frontend channels
Actuator design that drives concrete actions
Scenario-specific prompt framework
Test management
Local Language support